J Schatz 100% Satisfaction Guarantee
We want you to be satisfied with your J Schatz purchase. If you are not, please notify us within 5 business days of receipt of goods, and then return the items (without damage) to us in the original packaging. We will refund your purchase after receipt and inspection of goods. You will only be responsible for return shipping charges and any initial shipping charges that were incurred. This guarantee applies only to in-stock items. All custom orders and one of a kind items are sold as is. We handcraft each piece using a process and finish that is uniquely our own with a design aesthetic that is always true to our mission and vision that we will pursue throughout our life. Our photography and descriptions are designed to accurately portray the items for sale. If you wish you may FaceTime us or visit our studio and we will show you firsthand the quality and craftsmanship of item you wish to purchase.